Privacy Policy

Information we may collect

Bright Star Pathways may collect information that you choose to share, such as your name, email address, phone number, message details, scheduling preferences, referral context, or questions about recreational therapy, respite support, funding, resources, or services.

If future contact forms, newsletter subscriptions, resource library accounts, or email update tools are added, they may collect the information needed to provide those features.

How information may be used

• To respond to inquiries and requests for information.
• To discuss scheduling, service fit, recreational therapy, respite support, or funding questions.
• To send email updates or resource information when someone chooses to subscribe.
• To improve website content, resource planning, and communication workflows.
• To support safe, organized administration of community-based services.

Digital Tools and Service Organization

Bright Star Pathways may use secure digital tools to assist with scheduling, communication workflows, documentation, note-taking, transcription, and administrative organization.

These tools are intended to support professional services and organization and do not replace individualized therapeutic support, professional judgment, or direct human care.

Where appropriate, and with consent where required, certain meetings, consultations, or service interactions may involve the use of secure note-taking or transcription tools to assist with documentation and continuity of care.

Information handled through these systems is treated with reasonable care and used only for service delivery, operational support, communication, documentation, or related administrative purposes.

Additional consent may be requested where recordings or transcripts are used beyond standard administrative or documentation support.

Website analytics and cookies

The website may use basic analytics, cookies, or similar technologies to understand general website usage, such as pages visited, device type, approximate location, and traffic patterns. This helps improve the website and future educational resources.

You can usually adjust cookie preferences through your browser settings.

Third-party providers

Bright Star Pathways may use trusted third-party providers for website hosting, email communication, scheduling, forms, analytics, resource delivery, secure software systems, and future email subscriptions or educational content. These providers should only receive information needed to provide their services.

Information sharing

Bright Star Pathways does not sell personal information.

Information may be shared only when needed to provide requested services, operate the website, communicate with you, comply with legal requirements, or protect safety and security.

Protecting information

Reasonable administrative, technical, and organizational safeguards are used to help protect information. No online system can be guaranteed completely secure, but Bright Star Pathways aims to use careful, practical, and appropriate tools for communication and information organization.

Email communication and your choices

If you subscribe to future email updates or resources, you may unsubscribe or ask to stop receiving non-essential communications. You may also contact Bright Star Pathways to ask about information you have shared through the website.

Website information and emergencies

Information on this website is informational only and is not medical advice. Website content should not be used as a substitute for individualized professional, medical, mental health, or emergency support.

If you are experiencing an emergency, contact emergency services.

Contact

Questions about this Privacy Policy can be sent to [email protected].